Terms & Conditions

Terms & Conditions

Please read these Terms & Conditions carefully before using mettastay.com or any of our products and services.

Smart PMS for Modern Hospitality

AI-driven tools to simplify operations, uplift guest experience, and grow your property revenue.

Last updated: November 2025

1. Agreement to Terms

By accessing or using mettastay.com (“MettaStay”, “we”, “us”, or “our”), you agree to be bound by these Terms and Conditions (“Terms”). If you disagree with any part of the Terms, you may not access the website or use our services.

2. Content

Our services may allow you to post, link, store, share, and otherwise make available certain information, text, graphics, videos, or other material (“Content”). You are responsible for the Content that you post on mettastay.com, including its legality, reliability, and appropriateness.

3. Intellectual Property

The mettastay.com website and its original content, features, and functionality are owned by us and are protected by international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.

4. Service Usage

mettastay.com provides AI-powered hotel management software and analytics services. You agree to use our services only for lawful purposes and in accordance with these Terms. You may not use our services:

  • For any unlawful purpose or to solicit others to perform unlawful acts.
  • To violate any international, federal, state, provincial, or local regulations, rules, laws, or ordinances.
  • To infringe upon or violate our intellectual property rights or the intellectual property rights of others.
  • To harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate.
  • To submit false or misleading information.

5. Limitation of Liability

mettastay.com and its directors, officers, employees, partners, agents, suppliers, or affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your use of the service or inability to use the service.

6. Data and Privacy

We are committed to protecting your privacy and handling your data responsibly. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using our services, you also agree to the terms of our Privacy Policy.

7. Governing Law

These Terms shall be governed and construed in accordance with the laws of India, without regard to its conflict of law provisions. Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.

8. Changes

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will make reasonable efforts to provide at least 30 days’ notice prior to any new Terms taking effect. By continuing to access or use our services after any revisions become effective, you agree to be bound by the revised Terms.

9. Contact Us

If you have any questions about these Terms, or need clarification on how they apply to your use of mettastay.com, you can reach us at:

By using mettastay.com and our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions.